Free guide · Scarlet Beast En español →
When it’s about child support
For people in the United States on either side of a child support order: the parent or caregiver who is raising a child and needs support, and the parent who owes it and cannot pay. Where to start. How an order is made, collected and changed. What to do before jail or prison turns an order into a debt. What protects you if you are afraid of the other parent. Take only what you need today.
Right now
- You or a child are in danger? Call 911.
- Afraid of the other parent? The National Domestic Violence Hotline answers at any hour: 1-800-799-7233. You can ask for benefits without going through child support if it is not safe.
- Lost your job, or going to jail or prison? Ask your child support office for a review of your order today. The federal child support office says an order cannot be changed for the time before the date you ask.
- Got a paper naming you as a parent, or with a hearing date? The federal office says it is very important to follow the directions on the notice.
- Your case is handled locally. The federal office does not handle orders or see case files. Find your state or tribal office.
- Thinking about ending your life? Call or text 988, at any hour.
More help
- To keep a record of every call and payment: Paper trail and Dates to keep.
- Before you dial: Call script: know what you will say before you dial.
- A lawyer you can afford: When you need a lawyer and can’t pay.
- If home is not safe: When home isn’t safe.
- Jail, prison and coming home: When someone you love is in jail or prison and Coming home from jail or prison.
- If the work stopped: When you’ve lost your job.
- When the money does not reach: When the money runs out, When you need food and Money plan.
- A new baby: Pregnant, or with a new baby.
- The long nights: Breathe, Worry time and Can’t sleep?
- All our free tools and Get help now.
This page and its wording were written with AI (Claude) for Scarlet Beast (our AI policy). No lawyer, caseworker or advocate has reviewed it, and it was not written by someone who has lived it: an AI has never raised a child alone, or owed money it could not pay. The facts come from pages read on October 6, 2026. From the federal child support office (acf.gov): Parents, Help for Parents, Understanding Child Support, How It Works, How It’s Enforced, Sign Up for, Pay, or Change Your Child Support, Need Help With Your Case?, its pages for domestic violence survivors, international parents and military and veteran parents, the Passport Denial Program, and two of its guides: Changing a Child Support Order (updated November 2024) and Child Support When You’re Afraid of the Other Parent. From USAGov: How to get help collecting child support, and its list of family legal issues. The page says whose words it is passing on, and what is marked “ours” is our own suggestion and not from either of them. What we could not read: the federal office’s page of frequently asked questions said it was temporarily down for maintenance. What we did not read: any state’s or tribe’s child support guidelines, fees, review rules or laws; the states’ own pages that the federal map links to; A Handbook for Military Families; and the laws themselves. We found no federal page that explains how custody is decided, so this page does not. The federal office goes by two names in what we read (Office of Child Support Enforcement on its website, Office of Child Support Services on USAGov and in its 2024 guide); we call it the federal child support office. The dollar figures on this page ($25, $35, $550, $500, $2,500, $5,000) are that office’s, as printed on the day we read. We did not call any of these numbers. Nothing on this page is stored on your device or sent anywhere, and the page loads no analytics (privacy). Your browser will still remember that you visited, as it does for any page. It was checked by programs, not yet used by people. Scarlet Beast is not a law office or a government agency, and takes no money from anyone named here. Found a mistake? Email [email protected].